Return Policy for ballandkeg.com

Our Commitment

At ballandkeg.com, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not happy with your Ball and Keg Level Indicator, we offer a straightforward return process.

Return Conditions

Time Frame: You can return the Ball and Keg Level Indicator within 30 days of receipt.
Condition of Product: Products must be returned in their original condition, including all parts and packaging. Products that have been used, altered, or damaged by the customer will not be eligible for a refund or exchange.
Proof of Purchase: A valid proof of purchase is required for all returns.

How to Return

Contact us via our website to initiate a return. Please provide your order number and the reason for the return.
Once your return is approved, we will provide you with instructions on how to return your product, including the shipping address.
You will be responsible for the return shipping costs unless the return is due to a defect or an error on our part.

Refunds

Once we receive and inspect your returned item, we will notify you about your refund status. If approved, a refund will be processed to the original method of payment within a certain number of days.

Exchanges

If you prefer an exchange over a refund, please let us know, and we will arrange for a replacement to be sent out, subject to availability.

Contact Us

For any questions or concerns regarding our return policy, please contact us via our website. We're here to help.